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Good Luck! Friday, May 09, 2008
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FREQUENTLY ASKED QUESTIONS

For Jobseekers

For Employers

For Jobseekers

Q: I don’t have a jobseeker account- how can I get one?
A: Simple, follow this link and register with us… <http://www.JobsOcala.com/register.asp>

Q: I have an email address and a old ID number, how do I get into my account?
A: If you already have registered with JobsOcala.com prior to the new updated web site, this is how you log in to your jobseeker account.
- Login: The email address you registered with
- Password: Your Jobseeker ID (Combination of a long number with your password (formally know as JobsOcala.com Applicant ID) that you received when you registered on JobsOcala.com prior to today)
- You can change your password in your Profile section of your Career Corner

Q: I can't login even though I get emails from JobsOcala.com that updates me on new jobs.
A: You are signed-up with our CareerAgent JR service, but it is a different service than when you open a jobseeker account. Go now to the jobseeker registration form at <http://www.JobsOcala.com/register.asp>.

Q: Is there a way I can check whether or not I am a registered jobseeker on JobsOcala.com? I am not sure.
A:If you are not sure if you are a registered jobseeker first go ahead and try to register as a new user. at http://www.JobsOcala.com/register.asp. If after entering your information it processes completely and opens your account, you are now a new registered jobseeker.

Q: I need my login and password – I think I have an account with JobsOcala.com but I can’t remember what I used to log in.
If you already created an account with JobsOcala.com please send your full name, address and email address to <jojobseekercare@jobshawaii.com>. After confirming your account information for us, we will reply to you with both your login (which is your email address) and your password (which is your old ID number). We use this process to ensure that your Password is not released to anyone other than you!

Q: I am trying to fill out the jobseeker registration form, and it doesn’t go through, instead it tells me in red, "only one jobseeker per email address"…. Why won’t it let me register?
A: You are running into this problem because you have already registered. (For security purposes our new system allows only one account per email address). Please see the prior question for further instructions.

Q: How much does using JobsOcala.com’s services cost me?
A: All of our current services to jobseekers are free!

Q: What is the Career Agent JR Service?
A: A free job notify service! When new jobs come online you get an email every week. We do the work for you to help keep you updated on the newest opportunities.

Q: How do I register for the CareerAgentô service?
A:
Just click on CareerAgentô to register and a confirmation email message will be immediately sent to the email address you specify. Then just sit back as your very own personal CareerAgentô JR will start to work for you!

Q: Will CareerAgentô JR automatically send my online Resume to Employers?
A: The CareerAgentô JR will NOT send any information. Its sole purpose is to notify you so you may take action and apply for the position immediately through JobsOcala.com.

Q: Is JobsOcala.com an employment agency?
A: No. You can access a list of agencies at http://www.JobsOcala.com/agencies.asp

Q: How can I get more help or information?
A:
You may contact JobsOcala.com through email at jojobseekercare@jobshawaii.com JobsOcala.com personnel are happy to help you with any questions Monday through Friday from 9 am to 4 pm at 808.595.3737.

Q: How do I Search for Jobs?
A:
Easy and fast! Just click on the Search for a Job button and identify your search criteria. You may define any one or combination to narrow your search:

  • Keyword
  • Title
  • Location
  • Company
  • Date Posted

Q: Do I have to register to search for jobs?
A:
You do not have to register to search for jobs. You do have to register to create and send your Personal Profile or Resume to an Employer.

Q: Can I apply for a Position Online?
A: You may send your resume directly to those employers using our service, UNLESS they instruct otherwise.

Q: Can I apply for a Position in Person or by Mail?
A:
Employers may designate that someone needs to apply in person, email an attachment file, fax or snail mail their resume for a particular job. This information is noted on the job description listing.

Q: What is a Career Corner?
A:
An area where the jobseeker can manager their career search. Create and save multiple resumes and cover letters. It will also keep a log of those jobs you apply to -- under the Job Apply History section. You may also change your password and email address in the Profile section within your Career Corner.

Q: How do I post my Resume?
A: Your Resume can be activated for Employers to search if you wish. JobsOcala.com does not give out any information about its registered Jobseekers to anyone, including Employers unless authorized. The Jobseeker is the only individual who is authorized to submit his or her resume to a specific employer or activate their resume for search.

Q: Do you give information about me to Employers?
A: No, JobsOcala.com does not send information about you to Employers. All information submitted to JobsOcala.com is confidential and JobsOcala.com never releases information about you or your account with JobsOcala.com.

Q: How soon after I submit my Resume can I expect to hear something?
A: The JobsOcala.com software sends you a copy of the e-mail that is sent to the employer of every job you apply for online. In addition you also will see under your "Career Corner" manager a section called Job Apply History. This information is for your convenience to track your information that has been sent to prospective employers and does not in any way guarantee that the employer will contact you or hire you for the position.

Contact from the employer depends on the individual employerís job application processes and procedures. Remember that JobsOcala.com is only an advertising vechicle.

Q: I do not live in your country but am in the process of getting a work visa and would like to know of job opportunities in Hawaii. Can you help?
A: The site is a means to connect anyone to employers in Hawaii. If there are any jobs that look interesting to you – apply directly online informing the employer in the cover letter that you are already planning on moving to Hawaii (include move date if possible) and reason for wanting to work in Hawaii.

Another suggestion is for you to take advantage of our CareerAgent Service JR. All you need to do is enter your email address and you are updated every week via email. Convenient, Free and easy!

Have a question not answered here? Ask here!

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For Employers

Q. How do I access my account?
A. Your account can be accessed through any page on the JobsOcala.com site. Simply go to any Career Corner or Employer Corner login box, enter your email address and your password then click Login.

Q. What if I can't remember what email address I used or I can't remember my password?
A. Simply send an email to EmployerCare with your company name and your name, we will forward to you your login information.

Q. What if I know my email address but I can't remember my password?
If you have not gone into our new system and selected a hint question and answer to retrieve your password you must send an email to EmployerCare with your company name and your name so we can forward to you your login information.

If you have already selected a hint question go here to retrieve your password.

Q. Once I'm logged in how do I access my job postings?
A. Once logged in you will be taken to your company's "Employer Corner", from which you can select the Job Postings option. This takes you to a listing of all of your jobs, both active and inactive.

Q. How can I activate or deactivate a job?
A. At the list of your jobs, under the Active column are buttons for each job, marked Yes or No, yes meaning active, no meaning inactive. To change this simply click on the button once and allow the page to refresh itself.

Q. How do I edit a job?
A. Select "Job Postings" after you have logged into your Employer Corner. Click on the job title itself under the job list, and you will see a full listing of how the job reads. Scroll to the bottom of the page and select Edit. You can make changes to any part of the job (except the job title - email EmployerCare to request title changes). You must include:

  • Click the activate button at the top to activate the edited job
  • Select employee type
  • Input expiration date

Q. Can I change my company profile? Contact information? The email address resumes are sent to?
A. Yes, once logged into your account select Profile. Go to Edit Profile at the bottom of the page - all of these can be changed there. But remember, any change made to the resume address will also change the email you log in under, so make note of any such changes.

Q. Can I change the email address resumes are sent to on each job?
A. Yes, when you post a job change the email address in the form. This will change ONLY that specific job. To change all of them with one edit, use the Profile section - but remeber that change will affect your login email (see above question).

Q. Can I change my password?
A. Yes, select Profile safter logging in to your "Employer Corner" and then select Change Password at the bottom of the screen. Make sure you note the new password for your own records.

Q. Will JobsOcala.com provide us with employees?
A. No, JobsOcala.com is an advertising vehicle to connect you with prospective employees. JobsOcala.com was created to help you gain access to the tools to affordably post job openings, streamline your application process and connect to more qualified applicants.

Q. How can I get more help or information?
A. You may contact JobsOcala.com through email at Email us at EmployerCare or call with your questions Monday through Friday from 9 am to 4 pm at 808.595.3737.

Q. How do I open an account?
A. You may open an account and post jobs immedately by clicking here!

Q. Can I search for Resumes online?
A. Yes. To order this service, Email us at EmployerCare.

Q. What if I do not want Jobseekers to apply online?
A. It is recommended that Jobseekers be able to immediately apply for your position online by submitting their Resume using our system. However, if you do not want to take advantage of this service, you must include information in each job posting to communicate your company's requirements.

Q. How does this work in conjunction with our existing recruiting processes that meet State and Federal requirements?
A. JobsOcala.com does not replace your current recruitment processes, but augments them. It is important that your established processes remain intact. We can assist you in finding out more information about legal obligations and recruiting on the Internet. Email us at EmployerCare.

Q. How do I receive statistics about my job postings?
A. There is a Statistics section in your "Employer Corner".

Have a question not answered here? Ask here!

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